Billing Period Restructure

We are updating our billing schedule so the date on your invoice and service period always match. This means that from 1 June 2026, your invoices will be issued monthly in advance for the current month, rather than one month ahead.

Please be assured, your rates, payment terms, and our bank details are unchanged. This is a timing adjustment only.

What changes

Previously, an invoice dated 1 January covered February's services. From June, invoices will be for the month the invoice is issued in. For example, your 1 July invoice will cover July's services so the invoice date and the service period will match.

Transition arrangements

To make the changeover easy, one month's invoicing will be skipped. Here’s the sequence:

1 May: invoice issued for June services
(this is the last invoice to be issued under the old arrangement)

1 June: no invoice will be issued
(transition month to the new arrangement)

1 July: invoice issued for July services
(first invoice under the new arrangement)

Following that, it's 1 August for August, 1 September for September, and so on. Of course, your standard payment terms won’t change and everything else remains the same.

We hope you find our new approach simpler and easier, but if you have any questions, contact our accounts team